Upon completing this course, the learner will be able to meet these overall objectives:
•Explain what a voice gateway is, how it works, and describe its usage, components, and features.
•Describe the characteristics and configuration elements of VoIP call legs.
•Describe how to implement IP phones using Cisco Unified Communications Manager Express.
•Describe the components of a dial plan and explain how to implement a dial pan on a Cisco Unified voice gateway.
•Explain what gatekeepers and Cisco Unified Border Elements are, how they work, and what features they support.
•Describe why QoS is needed, what functions it performs, and how it can be implemented in a Cisco Unified Communications network.
•Describe Cisco Unified Communications Manager, including its functions, architecture, deployment and redundancy options, and how to install or upgrade.
•Perform Cisco Unified Communications Manager initial configuration and user management.
•Configure Cisco Unified Communications Manager to support on-cluster calling.
•Implement PSTN access in Cisco Unified Communications Manager and to build a dial plan in a single-site Cisco.
•Implement Cisco Unified Communications Manager media resources.
•Implement Cisco Unified Communications Manager features and applications.
•Describe multisite deployment issues and solutions, and describe and configure required dial plan elements.
•Implement call-processing resiliency in remote sites by using Cisco Unified SRST, MGCP fallback, and Cisco Unified Communications Manager Express in Cisco Unified SRST mode.
•Implement bandwidth management and CAC to prevent oversubscription of the IP WAN.
•Implement Device Mobility and Cisco Extension Mobility.
•Describe and implement CCD deployments.
The following courses help you prepare for this certification.
CVOICE – Implementing Cisco Unified Communications Voice over IP and QoS v8.0
CIPT1 – Implementing Cisco Unified Communications IP Telephony Part 1 v8.0
CIPT2 – Implementing Cisco Unified Communications IP Telephony Part 2 v8.0
TVOICE – Troubleshooting UC Systems v8.0
CAPPS – Integrating Cisco Unified Communications Applications v8.0